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Post by indygreg on Aug 4, 2015 11:16:40 GMT -5
i have lots of parents saying they are not getting emails and statements. is there any way to see the sent log or verify that emails are being sent? is there any way to get emails to come from our a different domain in case mmo is getting blocked?
greg
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Post by Admin on Aug 7, 2015 6:01:59 GMT -5
Hello,
I am currently working with our emailing vendor to find a way to make email logs a reality. Mass emailing has become more and more difficult to do with SPAM filters on the major email hosting services becoming more and more particular. We have followed all standard protocol in the industry to make sure that our domain and email service provider are cleared and accepted by most email hosting providers. Having them come from a different domain would actually cause more filters to block the email than from the domain that we have setup to be accepted. However, we do monitor mass blockages from domains and work to make sure that the emails are accepted as much as possible.
Thanks!
Peter Sampson
My Music Office, Owner
webmaster@mymusicoffice.com
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